Arizona Center for Disability Law
Advocate
STAT
Team
Phoenix Office
The Advocate will staff the STAT (Short
Term Assistance Team) and respond to all initial requests for assistance from
persons with disabilities. The purpose
of this position is to provide up-to-date, accurate information and referral
and advocacy assistance to callers to the Center, as well as to gather
appropriate information, including all necessary federal reporting data, perform
factual investigations, and assess issues.
Qualifications: College degree in social work, justice
studies, or a disability related field preferred plus a minimum of two years
experience, or, alternatively, a minimum of four years experience directly
working with persons with disabilities in a related area. Bi-lingual ability to speak and write English/Spanish
is a plus. Full-time position is 40
hours per week.
Resumes will be accepted through March
7, 2008. Please send resume and cover letter
to:
Information &
Referral Supervisor
Arizona Center
for Disability Law
3839 N. 3rd St., Suite 209
Phoenix, AZ 85012
Fax: (602) 274-6779
E-Mail: nfranklin@azdisabilitylaw.org
No
telephone inquires please.
The Center values diversity in the
workplace. People with disabilities are
encouraged to apply. EOE.
ARIZONA CENTER FOR DISABILITY LAW
JOB DESCRIPTION
POSITION: STAT
(Short-Term Assistance Team) Advocate
REPORTS TO: I & R
Supervisor
DATE: February
14, 2007
POSITION PURPOSE AND OBJECTIVES:
The STAT Advocate will provide information and referral, intake of new
cases in Center priority areas and provide technical assistance and short-term
advocacy service to callers. The purpose
of this position is to provide up-to-date, accurate information and referral
and advocacy assistance to callers of the Center and to gather appropriate
information and perform factual investigation in order to assess case for
representation.
RESPONSIBILITIES:
- Respond to callers
and/or visitors requesting services or information in advocacy area in a
timely manner.
- Determine caller and/or
visitor eligibility for services, and if not eligible, provide appropriate
information and referral to other sources in the community and log
information on the caller contact.
- In conjunction with
Center priorities and goals, interview potential clients; obtain all
relevant information regarding the problem for which the individual seeks
assistance, services and remedies; determine caller eligibility and
provide technical assistance or short-term assistance, if appropriate;
obtain information necessary for Center’s data management system (DAD) and
input that information into the system, in conjunction with federal
reporting requirements.
- At the direction of the
I & R Supervisor, provide further advocacy services, including, but
not limited to, written or oral advice, draft letters, factual
investigation or contacting third parties.
- Attend meetings with I
& R Supervisor and other STAT Advocates to ensure consistency and
quality of information and data management, and identify resource
materials and training needed to provide quality assistance to callers.
- Participate as a team
member in Center advocacy work to determine priority issues for STAT,
present cases from STAT and develop information and advice for callers.
- Assist in the
preparation of reports required by funding agencies.
- Complete all
administrative requirements and necessary documentation required by the
Center.
- Provide education and
outreach to the community as needed.
OTHER:
This job specification should not
be construed to imply that these requirements are the exclusive standards of
the position. Incumbents will follow any
other instructions and perform any other related duties that may be required.
QUALIFICATIONS:
- Commitment,
interest and experience in civil rights, disability rights and/or public
interest field;
- Ability
to communicate effectively, both orally and in writing, with or without
reasonable accommodation;
- Demonstrated
ability to organize and prioritize complex tasks;
- Demonstrated
ability to work independently and as a member of a team;
- Demonstrated
administrative ability, including report compilation, data collection,
analytical and organizational skills;
- Effective interpersonal communication skills,
including the ability to mediate, negotiate, and manage both groups and
individuals;
- Demonstrated
skills to effectively deal with and negotiate through confrontational
situations and stressful interactions;
- Willingness
to participate in interstate and intrastate travel, including some
overnight travel; and
- Willingness
to work evenings and weekends when necessary, with or without reasonable
accommodation.